A playground to test live chat before customers see it
The SellBot playground gives merchants a safe way to test prompts, inspect responses, and validate knowledge coverage before they expose the assistant to real shoppers.
Run prompt tests against current knowledge
The live-chat playground mirrors the customer experience closely enough to catch missing knowledge and weak answer quality before launch.
- Try suggested prompt examples based on the current shop context
- Reset the test session quickly while adjusting knowledge
- Review how the assistant behaves before going live
Turn testing into setup momentum
The playground is useful because it sits beside the rest of the SellBot workspace, so a weak answer can send the merchant directly back into guidance, knowledge, or setup instead of into a dead end.
- Move from playground into data sources when answers are weak
- Use it as the last stop before launch
- Give teams a clearer testing path than editing config blindly
Put it to work in the panel
SellBot now exposes these controls inside the panel, so merchants can move from setup to testing to launch in one product surface.