Push Notifications For Your Team

Keep operators on top of live conversations with SellBot alerts for customer replies, mentions, assignment changes, and team handoffs.

Know when a shopper needs a human

SellBot can keep the storefront conversation moving, but when a human should step in, your operators do not need to sit on the inbox screen waiting. Alerts help the right person react faster.

  • Customer reply alerts for active human-handled conversations
  • Mentions that pull the right operator into the thread
  • Assignment and team-routing alerts when ownership changes
  • Persistent notification history with read, unread, and snooze state

Deliver alerts where your team works

Browser push

Operators can subscribe from the panel and receive alerts even when they are not actively viewing the inbox.

FCM support

The same event stream can deliver through Firebase Cloud Messaging for clients that register device tokens.

Email alerts

Operators can keep email delivery enabled for inbox events that should still surface outside the browser.

In-app notification center

Every alert stays visible in the panel with read, unread, and snooze controls for cleaner follow-up.

Built for real team workflows

Notifications follow the same inbox ownership model as the rest of SellBot. That means alerts can stay aligned with assignments, team membership, queue routing, and saved operator workflows.

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Notification stream across browser, email, and FCM
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Core event types: replies, mentions, assignments, team routing
24/7
Coverage for operator follow-up when the storefront never sleeps

Keep the team in the loop

SellBot keeps selling on the storefront, and your operators still know exactly when they should step in.