What does a 24/7 ecommerce assistant answer?
It should answer product questions, shipping and return policy questions, sizing or compatibility concerns, inventory-related questions, and buying guidance that helps the shopper decide what to do next.
24/7 Sales Assistant
Never miss a sale. SellBot AIML answers customer questions and guides them to checkout around the clock, in every timezone.
Always On, Always Selling
While you sleep, SellBot AIML is working. Answering questions, recommending products, and closing sales in every timezone around the world.
- Instant responses any time of day or night
- No wait times, no delays, no missed opportunities
- Handles unlimited conversations simultaneously
- Maintains consistent quality 24/7/365
No More Midnight DMs
Stop losing sleep over customer questions. SellBot AIML handles all the common questions about sizing, fit, shipping, and returns automatically.
Common Questions Handled Automatically:
Will this fit me?
When will it ship?
What's your return policy?
Do you ship to my country?
Is this waterproof?
What sizes do you have?
Is this in stock?
Can I track my order?
The Cost of Being Closed
Every unanswered question is a lost sale. Calculate how much revenue you're leaving on the table when you're not available.
67%
of shoppers leave if questions aren't answered quickly
40%
of online shopping happens outside business hours
3x
higher conversion when questions are answered instantly
Common questions before launch
Why does after-hours coverage matter for stores?
Shoppers do not only browse during business hours. Fast answers during evenings, weekends, and different time zones can keep high-intent buyers from leaving before a team member is available.
When should the AI hand off to a human?
Human handoff should happen when a shopper asks for account-specific help, custom exceptions, sensitive support, or anything the merchant wants an operator to approve before responding.
Does always-on mean uncontrolled answers?
No. The assistant should use approved policy context, product data, behavior guidance, and escalation rules so the store controls what happens when the team is offline.
Related SellBot AIML workflows
Never sleep through a sale again
Let SellBot AIML handle customer questions 24/7 while you focus on growing your business.